Knowledge Base

  1. General 

    1. Multiple copies of emails after WRD
    2. What operating systems (OS) platforms do Hindenburg products work on?
    3. I paid for Hindenburg Journalist PRO but only get Journalist?
    4. Hindenburg for Linux?
    5. Can I share sessions on Dropbox?
  2. Website 

    1. Why do I get a confirmation email after signing up for the Newsletter?
  3. Audio 

    1. Missing audio files or no sound
    2. Do I have to use another app to split stereo tracks? I get noise on both sides when I use the Hindy tool.
    3. "Scratchy" or poor audio quality when played in Hindy on Windows
    4. Recording web audio - Soundflower problem on El Capitan
    5. I can't figure out how to best delete the gray space between regions? Is there a shortcut beyond dragging the downstream regions to close the gap?
  4. Mobile App 

    1. Can not import from iOS device to my desktop
    2. Field Recorder cannot record after upgrading to iOS7!
    3. What is the easiest way to upload a file from my iPhone (recorded with Hindenburg field recorder) to iTunes?
    4. Is it possible to import audio into Hindenburg Field Recorder for editing?
    5. Is there an iPad-spcific version of Hindenburg Field Recorder?
  5. Clipboard 

    1. Is there any way to add more Groups to the Clipboard?
    2. Import clipboard into another session..
  6. Skype 

    1. Skype call not working, error message on Mac OSX or Windows (Journalist PRO, Broadcaster, Educator)
    2. Levels in Skype recordings
  7. Share 

    1. I am trying to export a session from my iPhone field recorder app to my desktop over wifi. I get a message on my desktop saying "connection broken”.
  8. Licence 

    1. I paid but did not receive my Licence Key email
    2. Discounts for full-time students and educators
    3. Crash when I check up for updates - Mac OS Sierra
    4. How do I activate Automatic Update?
    5. What happens after I pay for Hindenburg Journalist or PRO?
  9. All articles 

    1. Is there any way to add more Groups to the Clipboard?
    2. I am trying to export a session from my iPhone field recorder app to my desktop over wifi. I get a message on my desktop saying "connection broken”.
    3. Hindenburg Compatibility with Windows 8?
    4. Which computer audio interfaces for xlr microphones work the best with Journalist Pro software?
    5. How do I switch between Hindenburg Journalist & Hindenburg Journalist PRO features in the 30 day trial?

Feedback and Knowledge Base