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AdminHindy Support (Support, Hindenburg Systems)

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  1. 1 vote
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    3 comments  ·  General » Field Recorder  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminHindy Support (Support, Hindenburg Systems) commented  · 

    As long as you are on the same WIFI with your phone and computer, then you will have a way of transmitting the files.
    If you still having trouble with it, then send a mail to support - or catch us on Skype.
    Skypename: Hindenburgsystems

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    AdminHindy Support (Support, Hindenburg Systems) commented  · 

    Hi Jens,

    Have you tried "Open in.." to Dropbox or similar on your iPhone then opening it on your Mac from your Dropbox folder? See our Step-by-step guide here: http://hindenburg.com/support/guides/?pid=1199&cid=2712&oid=IOS#http://hindenburg.com/support/guides/field-recorder/open-in-/@G

  2. 3 votes
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    1 comment  ·  General » Journalist  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminHindy Support (Support, Hindenburg Systems) commented  · 

    Hi There

    You track will be recorded separately, so non of your hmm's and errrr's will go on the interviewee's track.

  3. 5 votes
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    under review  ·  3 comments  ·  General » Feature request  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminHindy Support (Support, Hindenburg Systems) commented  · 

    We agree - this is a good idea. We are just trying to figure out the best way of doing it.
    Should it be an option that can be turned on/off?
    Should it allways follow track 1?
    Should it be a cue point that is attached to the region? And how would you edit that later??

    Any idea?

  4. 1 vote
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    1 comment  ·  General » Journalist  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminHindy Support (Support, Hindenburg Systems) commented  · 

    You can also drag a selection from the bottom part of the region, so you don't conflict with the region. Or use “i” & “o” to set in and out marker … or ctrl 1 = in & ctrl 2 for out.
    I like to use the latter. The reason is that I can also jump to my in & out makers with 1 & 2

  5. 2 votes
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    1 comment  ·  General » Journalist PRO  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminHindy Support (Support, Hindenburg Systems) commented  · 

    In that case it would probably be better to "stop after xxx seconds of no audio", in case the DAT tapes are not recorded end-to-end.

  6. 9 votes
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    3 comments  ·  General » Field Recorder  ·  Flag idea as inappropriate…  ·  Admin →
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    Good point.
    The field recorder was implemented long before file sharing became available, so the internal format was sufficient back then.
    We’ll see if we can rename the file/folder on the fly if you give it a name in session properties.

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    AdminHindy Support (Support, Hindenburg Systems) commented  · 

    Timeline? .... depends on how much the code teases us ... but we will try to get it in within a month.

  7. 4 votes
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    under review  ·  1 comment  ·  General » Audio  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminHindy Support (Support, Hindenburg Systems) commented  · 

    Good idea, thanks.

    Workaround: Use "Save As..." to save a copy of the session in _another_ folder than the where the original session is. It will then only copy the files actually used in the session.

    Afterwards close Hindenburg and delete the original session and session folder.

  8. 30 votes
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    1 comment  ·  General » New product suggestion  ·  Flag idea as inappropriate…  ·  Admin →
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    AdminHindy Support (Support, Hindenburg Systems) commented  · 

    Thanks for the suggestion Keith. We are in fact working towards some solution for using colour-coding in the workspace to help sort your material.

    However, I thought you might want to look at our guide articles and tutorials regarding use of the clipboards. Our current workflow design is that you use the clipboards to sort your material from your original material, clear the workspace and then import the clips from the clipboards. Take a look by searching for "clipboard" in our guides: hindenburg.com/support/guides.

    Best, Chris
    Hindy support team

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